Privacy Policy

Last updated: January 1, 2025

ROSCH LLC, Kennel Division (hereinafter referred to as "the Kennel") considers the protection of our customers' personal information to be a vital responsibility. We have established this Privacy Policy and strive to manage and protect personal information appropriately.

1 Personal Information We Collect

The Kennel may collect the following personal information:

  • Full name (including phonetic reading)
  • Address
  • Phone number
  • Email address
  • Inquiry details
  • Information regarding dog ownership experience and living environment
  • Preferences provided during waiting list registration
  • Information related to visit reservations
  • Website usage data (access logs, cookies, etc.)

2 Purpose of Use

The personal information collected will be used for the following purposes:

  • Responding to and communicating regarding inquiries
  • Managing and providing updates on the waiting list
  • Coordinating and confirming visit reservations
  • Processing procedures and contracts related to puppy transfers
  • After-care support and health management communications following transfer
  • Providing updates on litter information and other news (only upon request)
  • Statistical analysis to improve and enhance our services
  • Record-keeping as required by law for animal handling businesses

3 Disclosure to Third Parties

The Kennel will not provide personal information to third parties except in the following cases:

  • When the customer has given consent
  • When disclosure is required by law
  • When necessary for the protection of life, bodily safety, or property, and it is difficult to obtain the individual's consent
  • When reporting to government authorities is required under the Act on Welfare and Management of Animals or other laws
  • When necessary for pedigree registration with dog registry organizations (such as JKC)

4 Security Measures

The Kennel implements appropriate security measures to prevent the leakage, loss, or damage of personal information. Access to personal information is restricted to authorized personnel only, and our information management systems use encrypted communications (SSL/TLS).

5 Access, Correction, and Deletion of Personal Information

Customers may request access to, correction of, or deletion of their personal information. Upon verifying the identity of the requester, we will respond promptly and within a reasonable scope. Please contact us through the inquiry contact listed below if you wish to make such a request.

6 Use of Cookies

This website may use cookies for the purpose of improving our services and analyzing website traffic. Cookies can be disabled through your browser settings; however, some services may not function properly if cookies are disabled.

7 Changes to This Privacy Policy

The Kennel may revise this Privacy Policy as necessary. Any revised Privacy Policy shall take effect from the time it is posted on this website.

8 Contact Information

Business Name
ROSCH LLC, Kennel Division
Representative
Komei Miyahara
Address
3917-259 Takachiho, Makizono-cho, Kirishima, Kagoshima 899-6603, Japan
Phone
0995-40-9844